The product didn’t end up fitting our queen sized bed I believe this is not an issue with the product, however more so and issue that we live in an RV and our bed frame is fixed to a slide out, due to this the top bar on the sides of the bed even fully against the wall ended up being just slightly to long and we couldn’t use the product. This is the first time I have ever had to try and refund a product through Amazon so I was slightly worried it would be a hassle. To my surprise this seller is absolutely amazing with their customer service and made the refund process flawless and very quick. After an extremely brief conversation I was informed the product was refunded and would see it on my method of payment within 3 days, with 24 hours the refund was pending in my bank account and before 48 it was fully processed in. The setup of the product was extremely easy and no where near as complicated as some of these reviews made it seem, the bars seemed sturdy also though bc we just set even thing up prior to installing the brackets fully to the bed and then when we did install the brackets it was to long I any fully comment on the sturdiness of the product but will give 5 stars from what I experienced with it.